General terms and conditions of sale
The present general terms and conditions of sale apply to all transactions concluded through the website https://aden.boutique. Any natural or legal person placing an order through the site is considered a "customer".
Any order placed on the website www.aden.boutique implies full and unreserved acceptance of these general terms of sale.
The prices are indicated in euros, including all taxes, but excluding shipping and handling costs for your order. The price of items may be modified at any time. However, the price applied to an order will be the one announced at the time of the order.
Payment is due immediately on the date of the order, including for pre-ordered products. You can pay by credit card. Cards issued by banks domiciled outside France must be international bank cards (Eurocard, Mastercard, Visa).
The delivery is made to the address you indicated when you placed your order. The risks will be at your charge from the date on which the ordered products have left our premises Delivery methods :
Shipments in France/Monaco
- Colissimo (all heavy shipments): 48 hour delivery, with insurance and tracking number.
- Lettre suivie Fréquence C (shipments of more than 100 grams and less than about 1 kilo): Delivery against signature or "small drawing".
- Lettre Max (for light orders): delivery in 24 to 48 hours, with tracking.
- Colissimo International Expert or UPS, DHL
RETURN AND REFUND CONDITIONS
In accordance with current legislation, you have a period of 14 days from receipt of your order to exercise your "right of withdrawal". In the event of receipt of defective or non-conforming products, we undertake to refund the amount of the product(s) ordered.
To return your items you can :
Via our online shop, connect to your order history and manage your returns:
link "History of your orders".
At the bottom of the page of your order, button "
Contact us by phone at 06 26 07 64 90, so that we can give you the return information beforehand or for an exchange
2. return the defective or non-conforming products to us with the corresponding invoice.
We will even reimburse you for the return shipping costs if you return your order for a reason that is attributable to us: delivery error, defective item...
We will not reimburse you for the cost of returning your order if you return it because it was not suitable for you or you have changed your mind.
The return must be addressed to :
2 av du Prissé
Château de La Plane
The refund will be made directly to your bank account if you pay by credit card or Paypal account, by cheque or bank transfer (attach a bank details form) within 15 days of receipt of the package.
AVAILABILITY AND PRESENTATION
Orders will be processed within the limits of our available stocks or subject to the stocks available from our suppliers.
If an item is unavailable for more than ten working days, you will be informed immediately of the expected delivery time.
The photos of our products are "presentation suggestions", i.e. the images do not always correspond exactly to the product that you will receive in the end, and may vary between the visual that we display and the final product. Of course, if you do not like the final product, you can use your right of withdrawal (see above).
All the clauses in these general terms and conditions of sale, as well as all the purchase and sale operations referred to in them, shall be subject to French law. The courts of law will be those of Montpellier.
INFORMATION ON ADEN.BOUTIQUE
2 av du Prissé
Château de La Plane
The website aden.boutique belongs to the company Aden Séduction. The editorial and photographic material presented on this site is not free of rights and cannot be reproduced without prior written agreement. All the elements present on the aden.boutique website, texts, images, graphics are works protected by French and European laws and regulations on intellectual property.